I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to all contracts you conclude with us as the provider (Riss Arbeitsschutz) via the website riss-arbeitsschutz.de. Unless otherwise agreed, we object to the inclusion of any of your own terms and conditions.

(2) A consumer, within the meaning of the following provisions, is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business is any natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Formation of the Contract

(1) The subject matter of the contract is the sale of goods.

(2) By listing a product on our website, we already make you a binding offer to conclude a contract on the terms stated in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart." You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.

After accessing the "checkout" page and entering your personal data as well as the payment and shipping terms, all order data is displayed once more on the order overview page.

If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as your payment method, you will either be directed to the order overview page in our online shop, or you will first be redirected to the website of the instant payment system's provider.

If you are redirected to the respective instant payment system, you make the corresponding selection or enter your data there. You will then be redirected back to the order overview page in our online shop.

Before submitting the order, you have the opportunity to review all details once more, make changes (including via the "back" function of your internet browser), or cancel the purchase.

By submitting the order via the "order with obligation to pay" button, you declare your legally binding acceptance of the offer. You will receive an order confirmation. The contract is concluded upon our subsequent, separate order acceptance message. The order confirmation acknowledging receipt of your order does not yet constitute acceptance of the contract offer.

(4) Your inquiries requesting a quote are non-binding for you. We will provide you with a binding offer in text form (e.g. by email), which you may accept within 5 days.

(5) Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically by email. You must therefore ensure that the email address you have provided us with is correct, that receipt of emails is technically ensured, and in particular that it is not prevented by spam filters.

§ 3 Right of Retention, Retention of Title

(1) You may only exercise a right of retention to the extent that the claim arises from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are a business, the following additionally applies:

a) We reserve title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or transfer of ownership as security is not permitted prior to the transfer of ownership of the retained goods.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us, in advance, all claims arising from the resale in the amount of the invoice total, and we accept this assignment. You remain authorized to collect the claim. However, should you fail to properly fulfil your payment obligations, we reserve the right to collect the claim ourselves.

c) In the event the retained goods are combined or mixed with other items, we acquire co-ownership of the new item in proportion to the invoice value of the retained goods relative to the other processed items at the time of processing.

d) We undertake to release, at your request, the securities to which we are entitled to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of securities to be released is at our discretion.

§ 4 Warranty

(1) Statutory liability for defects applies.

(2) As a consumer, you are requested to promptly inspect the item upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as quickly as possible. Failure to do so has no effect on your statutory warranty claims.

(3) If you are a business, the following applies in deviation from the above warranty provisions:

a) Only our own statements and the manufacturer's product description are deemed to be agreed as the condition of the item, but not other advertising, public statements, or statements by the manufacturer.

b) In the event of defects, we will, at our discretion, provide a remedy by repair or replacement. If the remedy of the defect fails, you may, at your discretion, demand a price reduction or withdraw from the contract. Remedy of the defect is deemed to have failed after an unsuccessful second attempt, unless the nature of the item or defect, or other circumstances, indicate otherwise. In the case of repair, we are not obligated to bear the increased costs arising from moving the goods to a location other than the place of performance, unless such relocation corresponds to the intended use of the goods.

c) The warranty period is one year from delivery of the goods. This shortened period does not apply to:

• damages attributable to us caused by injury to life, body, or health, and to other damages caused intentionally or through gross negligence;
• cases in which we have fraudulently concealed the defect or have assumed a guarantee for the condition of the item;
• items that have been used for a building in accordance with their customary use and have caused its defectiveness;
• statutory recourse claims you may have against us in connection with warranty rights.

§ 5 Choice of Law, Place of Performance, Jurisdiction

(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence (principle of favorability).

(2) The place of performance for all services arising from our business relationships, as well as the place of jurisdiction, is our registered office, provided you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU, or if your domicile or habitual residence is unknown at the time legal proceedings are initiated. This does not affect the right to bring an action before a court of any other statutory jurisdiction.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) explicitly do not apply.

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II. Customer Information

1. Identity of the Seller

Riss Arbeitsschutz Pasteurstraße 23 66482 Zweibrücken Germany Phone: +49 (0) 176 577 144 88 Email: riss.arbeitsschutz@gmail.com

2. Information on the Formation of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself, and the possibilities for correction are governed by the provisions "Formation of the Contract" in our General Terms and Conditions (Part I).

3. Contract Language, Storage of Contract Text

3.1. The language of the contract is German.

3.2. We do not store the full text of the contract. Before submitting your order via the online shopping cart system, the contract data can be printed using your browser's print function or saved electronically. After we receive your order, the order data, the information required by law for distance contracts, and the General Terms and Conditions will be sent to you again by email.

3.3. For quote requests made outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by email, which you can print or save electronically.

4. Essential Characteristics of the Goods or Service

The essential characteristics of the goods and/or service can be found in the respective offer.

5. Prices and Payment Terms

5.1. The prices stated in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.

5.2. Shipping costs are not included in the purchase price. They can be viewed via an appropriately labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne additionally by you unless free shipping has been promised.

5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees charged by credit institutions), which must be borne by you. Costs of money transfer also apply to you in cases where delivery is made to an EU member state but payment was initiated from outside the European Union.

5.4. The payment methods available to you are indicated via an appropriately labeled button on our website or in the respective offer.

5.5. Unless stated otherwise for individual payment methods, payment claims arising from the concluded contract are due for immediate payment.

6. Delivery Terms

6.1. The delivery terms, delivery date, and any existing delivery restrictions can be found via an appropriately labeled button on our website or in the respective offer.

6.2. If you are a consumer, it is legally stipulated that the risk of accidental loss or accidental deterioration of the sold item during shipping only passes to you upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by us, or another person otherwise designated to carry out the shipment.

If you are a business, delivery and shipping are at your own risk.

7. Statutory Liability for Defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).