Privacy policy

Privacy Policy

We are delighted by your interest in our company.

The high standards you expect from our products and services are the same standards we apply to handling your personal data.

Riss Arbeitsschutz respects your privacy.

Confidentiality and integrity are our top priorities in building and maintaining a trustworthy business relationship with our customers and prospective customers. Your data is processed, used, and protected carefully, for specified purposes and/or in accordance with your consent, and in compliance with applicable data protection laws.

Our services comply with the legal data protection requirements set out in the Federal Data Protection Act (BDSG), the Telemedia Act (TMG), and the Act Against Unfair Competition (UWG).

This notice informs you what data we collect from you, how we use it, and how you can object to its use.

I. Data Controller and Service Provider

Riss Arbeitsschutz is the controller within the meaning of the EU General Data Protection Regulation ("GDPR") for the processing of your personal data.

Represented by the owner: Jakub Riss

We operate the website www.riss-arbeitsschutz.de and offer an online customer account there. Our customer service provides support and assistance on technical and non-technical matters for customers, prospective customers, contractual partners, and other stakeholders.

We are responsible for your data processed through the website www.riss-arbeitsschutz.de, your online customer account, your contact with customer service, and within the scope of direct marketing measures.

If you wish to object to the collection, processing, or use of your data under these data protection provisions, either in whole or for individual measures, you may send your objection to us by email, fax, or letter.

II. General Information

Personal data refers to information about personal or factual circumstances that can be readily and clearly attributed to you. This includes, for example, your name, address, phone number, or email address.

III. Scope of Data Collection and Use

1. Visiting our website

You can visit our website without providing any personal information.

Every time our website is accessed, usage data is transmitted by your internet browser and stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred, and the requesting provider. This data is used exclusively to ensure the smooth operation of our website and to improve our offering. It is not possible to attribute this data to a specific person.

Our online shop is operated via the Shopify platform (Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland). Shopify processes technically necessary data to operate the shop as our data processor. Further information can be found in Shopify's privacy policy: https://www.shopify.com/legal/privacy

2. Creating a customer account

You can order products on our website without creating a customer account.

When opening a customer account, we collect your personal data to the extent specified there. This processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6(1)(a) GDPR, with your consent.

You may withdraw your consent at any time by deleting your customer account directly on the website or by notifying us, without affecting the lawfulness of processing carried out on the basis of consent prior to its withdrawal. Your customer account will then be deleted.

3. Use of offers and orders

When placing an order, we collect and use your personal data only to the extent necessary to fulfil and process your order and to handle your inquiries. Providing this data is necessary for concluding the contract. Failure to provide it means that no contract can be concluded.

Processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you. Your data will not be shared with third parties without your explicit consent.

The only exceptions are our service partners whom we require to carry out the contractual relationship, or service providers we engage as data processors.

In addition to the recipients named in the respective clauses of this privacy policy, these include, for example, recipients in the following categories: shipping service providers, payment service providers, inventory management service providers, order processing service providers, IT service providers, hotline services, and manufacturers. In all cases, we strictly comply with legal requirements. The scope of data transmission is limited to the minimum necessary.

4. Use of payment services

PayPal

Among other options, we offer payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal").

If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.

Transmission of your data to PayPal is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for contract performance). You may withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of data processing carried out prior to the withdrawal.

All PayPal transactions are subject to PayPal's privacy policy, available at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Klarna

Klarna offers various payment options (e.g. installment purchase). If you choose to pay with Klarna, Klarna will collect various personal data from you. Details can be found in Klarna's privacy policy at: https://www.klarna.com/de/datenschutz/

Klarna uses cookies to optimize the use of the Klarna Checkout solution. Optimizing the checkout solution constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Details on Klarna's use of cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf

Transmission of your data to Klarna is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for contract performance). You may withdraw your consent at any time.

5. Inquiries and contact

Web forms

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it.

This processing serves the purpose of contacting you. By submitting your message, you consent to the processing of the data submitted. Processing is based on Art. 6(1)(a) GDPR, with your consent.

You may withdraw your consent at any time by notifying us. We use your email address solely to process your inquiry. Your data will then be deleted unless you have consented to further processing and use.

Google reCAPTCHA

We use the reCAPTCHA service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. This query serves to distinguish whether input is made by a human or by automated, machine processing.

The query includes sending your IP address and possibly other data required by Google for the reCAPTCHA service to Google. Your data may also be transmitted to the USA. This transfer is based on the EU-US Data Privacy Framework, under which Google is certified, and additionally on EU Standard Contractual Clauses pursuant to Art. 46 GDPR.

Processing is based on Art. 6(1)(a) GDPR, with your consent. You may withdraw your consent at any time.

Further information on Google reCAPTCHA and its privacy policy can be found at: https://policies.google.com/privacy

6. Customer reviews

 

We may, in cooperation with a review platform, offer you the opportunity to leave a review of our services. For this purpose, we transmit the following order data to the respective provider:

  • Email address
  • Order number of the product order to be reviewed
  • Order date of the product order to be reviewed
  • Shipping date of the product order to be reviewed

The recipient may only use the data transmitted in this way to fulfil its task. You may object to this use of your data at any time by notifying us.

7. Use of cookies

Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system.

Technically necessary cookies

These cookies contain a distinctive string of characters that allows the browser to be uniquely identified when the website is revisited. We use them to make our offering more user-friendly, effective, and secure. Some functions of our website, such as the shopping cart, cannot be offered without the use of cookies.

Analytical cookies and cookies for personalized advertising

We also use cookies on our website to enable analysis of our visitors' browsing behavior, and to subsequently target visitors on other websites with targeted, interest-based advertising. These cookies are only set with your consent via our cookie consent banner.

Processing is based on § 25(1) TTDSG and Art. 6(1)(a) GDPR, with your consent.

You have the right to withdraw your consent at any time with future effect, e.g. via our cookie consent banner or your browser settings.

You can find out how to manage (including disable) cookies in the most popular browsers via the following links:

  • Chrome: https://support.google.com/accounts/answer/61416?hl=de
  • Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
  • Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
  • Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

8. Advertising and newsletter

Newsletter

We use your email address, independently of contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this.

Processing is based on Art. 6(1)(a) GDPR, with your consent. You may withdraw your consent at any time. You may unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us.

Your data is passed on to an email marketing service provider as part of a data processing agreement. It is not passed on to any other third parties.

9. Use of web analytics and advertising tools

Google Analytics

We use the web analytics service Google Analytics provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. This data processing serves the purpose of analyzing this website and its visitors.

Google Analytics uses cookies or comparable technologies that enable an analysis of your use of the website. Your data may be transmitted to the USA. This transfer is based on the EU-US Data Privacy Framework and additionally on EU Standard Contractual Clauses pursuant to Art. 46 GDPR.

Processing is based on Art. 6(1)(a) GDPR, with your consent, which you grant via our cookie consent banner and may withdraw at any time.

Further information on terms of use and privacy can be found at https://policies.google.com/privacy

Google Ads Conversion Tracking

We may use the online advertising program "Google Ads" on our website, and within this framework, conversion tracking. If you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer.

Processing is based on Art. 6(1)(a) GDPR, with your consent, which you grant via our cookie consent banner and may withdraw at any time.

Further information and Google's privacy policy can be found at: https://policies.google.com/privacy

Meta (Facebook) Remarketing / Pixel

We may use the Meta Pixel provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland) on our website. This function serves the purpose of targeting website visitors with interest-based advertising on Facebook/Instagram.

Processing is based on Art. 6(1)(a) GDPR, with your consent, which you grant via our cookie consent banner and may withdraw at any time.

Further information can be found in Meta's privacy notice at: https://www.facebook.com/privacy/policy/

10. Integration of Google Maps

We may use the function for embedding Google Maps maps provided by Google Ireland Limited on our website. When accessing pages that include Google Maps maps, data from visitors is also collected, processed, and used.

Embedding is based on Art. 6(1)(a) GDPR, with your consent, provided the map is only loaded after consent; otherwise on Art. 6(1)(f) GDPR, based on the legitimate interest in a clear presentation of our location.

Further information can be found at: https://policies.google.com/privacy

11. Integration of web fonts

This page uses web fonts for the uniform display of typefaces, provided by the shop system or its content delivery network. When you access a page, your browser loads the required fonts to display text correctly. This use is based on the legitimate interest in a uniform and appealing presentation of our offering pursuant to Art. 6(1)(f) GDPR.

IV. Right to Information, Correction, Restriction, and Deletion

1. Rights of the data subject

You have the right to obtain, free of charge, information about your stored data, and, where applicable, a right to correction, restriction, or deletion of your data. You may withdraw at any time, with future effect, any consent you have given.

Under the GDPR, you have the following rights as a data subject:

Right to information Pursuant to Art. 15 GDPR, you may request information from us at any time about your data that we hold.

Right to rectification Pursuant to Art. 16 GDPR, you may request that we correct inaccurate data.

Right to erasure Pursuant to Art. 17 GDPR, you may request that we delete your data, provided the legal requirements for this are met — for example, when the data is no longer necessary for the purposes for which it was collected, or when you have withdrawn your consent.

Right to restriction of processing Pursuant to Art. 18 GDPR, you may request the restriction of the processing of your data, for example while the accuracy of disputed data is being verified.

Right to data portability Pursuant to Art. 20 GDPR, you may request that we transfer your data in a common, machine-readable format to you or another controller, provided the processing is based on consent or contract performance.

Right to object Pursuant to Art. 21 GDPR, you may object at any time, for reasons arising from your particular situation, to the processing of your data where the processing is based on our legitimate interests.

2. Right to lodge a complaint with a supervisory authority

We take your concerns and rights very seriously. However, should you believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with a competent data protection supervisory authority, e.g. the State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate.

V. Security Measures

We employ technical and organizational security measures to protect personal data, in particular against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.

Where you provide us with particularly sensitive data as part of your order (e.g. payment data), this data is transmitted only in encrypted form, using the TLS (Transport Layer Security) encryption standard. You can recognize encryption by the symbol (a closed padlock) in your browser's address bar.

We do not disclose personal data without your explicit consent, unless we are legally obligated to do so.

VI. Scope of this Privacy Policy

This privacy policy applies exclusively to the use of the websites we offer. It does not apply to the websites of other service providers to which we merely refer via a link.

We reserve the right to amend the above data protection provisions from time to time. Significant changes will be announced via a clearly visible notice on our website.

VII. Status and Update

26.08.2026

We update this privacy policy from time to time. Please check back periodically to review the current version.